Data We Gather and Why We Hold It
When you open an account, we collect your name, email address, mobile number and the payment method you choose — bKash, Nagad or Rocket. We log that information to process your transactions, verify your identity and keep your wallet secure. Each time you deposit or withdraw
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through one of those local payment rails, a transaction record is created and held for as long as your account remains active or as required by applicable rules. We also collect device data — your browser type, operating system and IP address — to detect unusual
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login activity and protect your account from unauthorised access. If you contact our support team, we retain those messages so we can follow up accurately. We do not sell your personal data to marketing companies. Third-party service providers who help us run the platform — payment
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processors, fraud-detection tools — access only the minimum data needed for their function, and they operate under data-handling agreements with us. Your use of this service and the protections available to you depend on your local law and the eligible regions we operate in.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.